jil4 Casino Privacy Policy
Introduction
jil4 ("we," "us," "our," or "jil4") operates the online gaming platform available at jil4.app and is committed to protecting the personal information of every Filipino player who registers and participates on our platform. This Privacy Policy ("Policy") describes how jil4 collects, uses, discloses, stores, and protects personal data provided by users of the Platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the applicable data privacy circulars issued by the National Privacy Commission (NPC). It also reflects jil4's obligations as a PAGCOR-licensed online gaming operator.
By registering for a jil4 account, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please do not register for or use the jil4 Platform.
Data Controller Identity
For the purposes of the Data Privacy Act of 2012 and this Policy, jil4 acts as the personal information controller in respect of all personal data collected through the Platform.
jil4 operates as a PAGCOR-regulated online gaming operator in the Philippines. All data collection, processing, storage, and security activities conducted by jil4 are subject to PAGCOR's licensing conditions and the requirements of Philippine law.
jil4 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with the DPA. Contact details for the jil4 DPO are provided in Section 16 of this Policy.
Personal Data We Collect
jil4 collects the minimum personal data necessary to provide its regulated gaming services and to comply with its legal obligations. The categories of personal data jil4 may collect include:
| Data Category | Specific Data Points | Required For |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, nationality | KYC / age verification, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address, residential address | Account registration, OTP delivery, communications |
| Financial Data | GCash account reference, Maya account reference, transaction amounts, payment method identifiers | Deposit and withdrawal processing, AML compliance |
| Account Data | Username, encrypted password hash, account balance, betting history, bonus activity, VIP tier | Account operation and gaming services |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud prevention |
| Behavioural Data | Game play patterns, session duration, pages visited, feature interactions | Platform improvement, responsible gaming monitoring |
| Support Data | Chat transcripts, email correspondence, complaint records | Customer support, dispute resolution |
jil4 does not knowingly collect sensitive personal information beyond what is required for identity verification under PAGCOR's KYC requirements. We do not collect information regarding race, religion, political opinions, or health status unless specifically required by a regulatory directive.
How We Collect Your Data
jil4 collects personal data through the following means:
- Direct provision by you: Information you enter during registration, identity verification, deposits, withdrawals, and customer support communications.
- Automated collection: Technical data such as IP addresses, device identifiers, session data, and platform usage patterns collected automatically when you interact with the jil4 Platform.
- Cookies and tracking technologies: Cookies, web beacons, and similar technologies as described in Section 8 of this Policy.
- Third-party payment processors: Transaction confirmation data from GCash, Maya, InstaPay, PesoNet, and other Philippine payment networks when you deposit or withdraw funds.
- Identity verification services: Where jil4 uses a third-party KYC provider to verify a government-issued ID, that provider may return standardized identity confirmation data to jil4.
- Regulatory and law enforcement agencies: In certain circumstances, jil4 may receive personal data about a player from PAGCOR, the Anti-Money Laundering Council (AMLC), or Philippine law enforcement, where jil4 has a legal basis to receive and process such data.
Legal Basis for Processing
jil4 processes personal data only where a valid legal basis under the Data Privacy Act of 2012 exists. The applicable legal bases for jil4's data processing activities are:
- Consent: For marketing communications, optional profile features, and any processing activities not covered by the bases below. You may withdraw consent at any time by contacting the jil4 Data Protection Officer.
- Contractual necessity: Processing required to provide you with the jil4 gaming services pursuant to the Terms and Conditions you agreed to at registration — including account management, game facilitation, deposit and withdrawal processing, and customer support.
- Legal obligation: Processing required to comply with PAGCOR's licensing conditions, the Anti-Money Laundering Act (RA 9160 and amendments), the Data Privacy Act (RA 10173), and other applicable Philippine laws and regulations.
- Legitimate interests: Processing necessary for jil4's legitimate interests in operating a secure, fraud-free gaming platform — including security monitoring, fraud detection, and platform improvement — provided such interests are not overridden by your fundamental rights and freedoms.
How jil4 Uses Your Personal Data
jil4 uses collected personal data for the following purposes:
- Creating, verifying, and maintaining your jil4 account
- Processing deposits and withdrawals via GCash, Maya, and other approved Philippine payment methods
- Conducting Know Your Customer (KYC) and age verification as required by PAGCOR
- Complying with Anti-Money Laundering reporting obligations under RA 9160
- Detecting, preventing, and investigating fraud, multi-accounting, and other prohibited conduct
- Monitoring for responsible gaming indicators and applying self-imposed player limits
- Providing customer support and resolving disputes
- Personalizing your jil4 experience, including game recommendations and VIP tier benefits
- Sending transactional communications (e.g., deposit confirmations, withdrawal notifications, OTPs)
- Sending promotional and marketing communications where you have consented to receive them
- Improving the jil4 Platform through aggregated analytics and usage data
- Complying with any request, directive, or investigation from PAGCOR, NPC, AMLC, or other Philippine regulatory authorities
Data Sharing & Disclosure
jil4 does not sell, rent, or trade your personal data to any third party. Personal data may be disclosed to third parties only in the following limited circumstances:
- Payment processors: GCash (GXI), Maya (PayMaya Philippines, Inc.), BancNet, and other approved Philippine payment networks receive the minimum data necessary to process your deposits and withdrawals.
- KYC and identity verification providers: Third-party identity verification services engaged to assist with PAGCOR-mandated KYC requirements may receive identity documents and biometric confirmation data under strict contractual data processing agreements.
- Game providers: JILI, PG Soft, Pragmatic Play, and other licensed game studios receive anonymized or pseudonymized session data necessary to operate their games on the jil4 platform.
- Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Philippine National Police, and the National Bureau of Investigation may receive personal data where jil4 has a legal obligation to disclose, or where jil4 receives a valid legal process requiring disclosure.
- Professional advisers: Legal counsel, external auditors, and compliance consultants engaged by jil4 who are bound by professional confidentiality obligations.
All third parties who receive personal data from jil4 are required to process that data lawfully, maintain appropriate security measures, and use it only for the purpose for which it was disclosed.
Cookies & Tracking Technologies
jil4 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit jil4.app.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential | Required to operate core jil4 Platform functionality — session authentication, account security, and platform stability | Session / until logout |
| Functional | Remember your preferences such as language settings, game lobby layout, and notification choices | Up to 12 months |
| Analytical | Aggregate, anonymized usage data to understand how players navigate jil4 and improve the platform experience | Up to 24 months |
| Security | Fraud detection, bot prevention, device fingerprinting for login anomaly detection | Up to 6 months |
Essential and security cookies cannot be disabled, as they are required to provide the jil4 service securely. You may manage functional and analytical cookies through your browser settings. Note that disabling certain cookies may affect the functionality or performance of the jil4 Platform.
Data Security
jil4 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption on all data in transit between your device and jil4 servers
- AES-256 encryption for personal data and financial information stored in jil4 databases
- Password hashing using industry-standard algorithms — jil4 never stores passwords in plaintext
- SMS OTP two-factor authentication for all login sessions on new or unrecognized devices
- Role-based access controls ensuring that jil4 staff can only access the personal data necessary for their specific function
- Automated anomaly detection to identify and flag unusual login locations, access patterns, or account activity
- Regular independent security audits and penetration testing of the jil4 Platform infrastructure
- Segregated data storage — player funds and personal data are maintained in separate, access-controlled environments
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, jil4 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players within a reasonable timeframe, in accordance with NPC regulations.
Data Retention
jil4 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR licensing conditions. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing, AML obligations |
| Financial / Transaction Data | 10 years from date of transaction | Anti-Money Laundering Act (RA 9160) |
| Game Play History | 5 years from date of session | PAGCOR compliance, dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interest — dispute resolution |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud prevention |
| Marketing Preferences | Until opt-out or account closure | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
Your Privacy Rights Under Philippine Law
Under the Data Privacy Act of 2012 (RA 10173), Filipino players have the following rights in respect of their personal data held by jil4. You may exercise these rights by submitting a written request to the jil4 Data Protection Officer at the contact details provided in Section 16.
Children & Minors — 21+ Restriction
The jil4 Platform is a real-money online casino and is strictly restricted to persons aged 21 years or older under PAGCOR regulations. jil4 does not knowingly collect personal data from persons under 21 years of age.
All account registrations require age verification. If jil4 discovers that personal data has been collected from a person below the age of 21, that account will be immediately suspended, the data will be securely deleted (subject to any legal hold requirements), and any funds associated with the account will be handled per PAGCOR's applicable regulations.
International Data Transfers
jil4's primary data processing infrastructure is located in the Philippines. Certain services — including game software servers operated by international game providers such as JILI, PG Soft, and Pragmatic Play — may involve processing of limited session data outside the Philippines.
Where personal data is transferred outside the Philippines, jil4 ensures that adequate protections are in place, consistent with NPC guidelines, including:
- Contractual data processing agreements requiring the receiving party to implement data protection standards equivalent to those required by Philippine law
- Transfers only to jurisdictions recognized by the NPC as providing adequate data protection, or
- Standard contractual clauses approved by the NPC for international data transfers
Financial data — including GCash and Maya transaction information — is processed exclusively within Philippine territory by PAGCOR-accredited payment processors subject to Bangko Sentral ng Pilipinas (BSP) oversight.
Third-Party Links & Services
The jil4 Platform may display or reference third-party services, including payment processors and game providers, whose privacy practices are governed by their own privacy policies. jil4 is not responsible for the privacy practices of third-party services and this Policy does not apply to data collected directly by those services.
When you initiate a GCash or Maya deposit or withdrawal through the jil4 Platform, you are interacting with those providers' secure payment environments, subject to their respective privacy policies and BSP regulations. jil4 receives only the transaction confirmation data returned by those providers — not your complete e-wallet credentials or full account history.
Policy Updates & Revisions
jil4 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to registered players through:
- A notice displayed on the jil4 Platform homepage and/or the player account dashboard
- An SMS notification to your registered Philippine mobile number, for significant changes affecting your rights
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of the jil4 Platform after the effective date of any revision constitutes acceptance of the updated Policy.
We encourage you to review this Policy periodically. The current version is always available at jil4.app/privacy-policy.
Contact & Data Protection Officer
For questions, requests to exercise your DPA rights, or concerns about jil4's data processing practices, please contact our Data Protection Officer through the following channels:
| Contact Channel | Details | Response Time |
|---|---|---|
| DPO Email | [email protected] — subject line: "Privacy / DPA Request" | Within 15 business days |
| Live Chat | Available from your logged-in jil4 account — request escalation to DPO for formal requests | Initial acknowledgement within 24 hours |
| FAQ | General data and privacy questions answered at jil4.app/faq | Immediately available |
When submitting a formal privacy rights request, please include your registered mobile number or account identifier, your full name as registered, a description of your request or concern, and a copy of a government-issued ID for identity verification purposes. jil4 will not process privacy rights requests that cannot be verified as originating from the registered account holder.
If your concern is not resolved to your satisfaction by jil4, you have the right to escalate the matter to the National Privacy Commission (NPC), the Philippine authority responsible for enforcing RA 10173.
Play at jil4 — Your Data, Protected. Your Games, Fair.
Your personal information is protected by Philippine law, PAGCOR regulation, and enterprise-grade security. jil4 handles your data with the same care it puts into every withdrawal — fast, transparent, and always accountable to Filipino players.
21+ only • Real money gaming • PAGCOR regulated • RA 10173 compliant • jil4.app